Application Maintenances and has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests.
Each of these activities can be governed and monitored:
≫Processing of requests.
≫Work around Resolution.
≫Root cause analysis.
Our application maintenance services deliver:
≫Reduction in TCO (Total cost of ownership).
≫Drive continuous improvements in quality of services.
≫Improve applications stability.
≫Reduce support costs thereby enabling more avenues to invest in our client's business strategic IT initiatives.
Our unique value proposition lies in our ability to:
≫Use global delivery model for application maintenance.
≫Improve the productivity thus reducing the cost of maintenance.